Terms of service

Terms of Service

Last updated: 09/17/2026

Welcome to ChromaTee (chromatee.store). By accessing or using our website and 
placing an order, you agree to the following terms and conditions.

1. About Us
ChromaTee is a print-on-demand apparel brand. All products are custom-printed 
per order through our production partner (Printful) once payment is confirmed. 
We do not hold physical inventory.

2. Orders and Payment
- All prices are listed in USD unless otherwise stated.
- Orders are processed once payment is received and confirmed via our accepted 
  payment methods (bank transfer / Payoneer, as shown at checkout).
- We reserve the right to refuse or cancel any order at our discretion, 
  including in cases of suspected fraud or payment issues.

3. Production and Shipping
- Since all items are made-to-order, production typically takes 2-7 business 
  days before shipping.
- Shipping times vary by destination and are provided as estimates only. 
  ChromaTee is not responsible for delays caused by couriers or customs.
- International customers are responsible for any customs duties, taxes, or 
  import fees charged by their country.

4. Returns and Refunds
Please refer to our Refund Policy for full details. In summary, we accept 
returns/replacements only for damaged, defective, or incorrectly shipped items, 
report